Job Title:, Supply Chain Manager UK (Contract)

Duration: 14 months contract

Rate £300 p/d

Location: Holborn (3 days onsite required - Tuesday-Thursday & 2 days from home)

Company Overview: We are a research-based biopharmaceutical company dedicated to discovering, developing, and commercializing innovative medicines in areas of unmet medical need. With a focus on improving patient care globally, we are committed to making a difference in the lives of those living with life-threatening diseases.

Position Overview: We are seeking an experienced Manager to join our dedicated Customer Services team based in the vibrant High Holborn office in Central London. This role offers an exciting opportunity for individuals with expertise in supply chain and distribution to contribute to our mission of enhancing patient outcomes worldwide.

Key Responsibilities:

• Provide support in the OTC (order to cash) process, including supply chain management, order processing, returns, recalls, pricing, and documentation management.
• Generate and manage OTC reporting to ensure accurate and timely information for decision-making.
• Assist in rebate processing for Homecare and Outpatient Pharmacy supply.
• Collaborate closely with the broader Customer Services team to address any support needs.
• Work closely with internal stakeholders, such as finance, regulatory, and other relevant departments, to ensure compliance with internal and external controls, including GDP and audit criteria.
• Develop and document procedures to streamline processes and enhance efficiency.
• Serve as a liaison with external (e.g., NHS) and internal customers to resolve supply issues promptly.
• Act as a point of contact for product supply-related inquiries from internal and external stakeholders.

Required Qualifications:

• Proficiency in SAP, specifically in OTC for order processing and accounts receivable.
• Strong customer focus with previous experience in supply chain management, preferably within the UK market.
• Ability to quickly grasp financial and supply systems and become an expert.
• Proficient in Excel for data analysis and reporting purposes.
• Strong numerical skills with the ability to identify patterns in data.
• Effective communication skills with the confidence to engage with customers and stakeholders while maintaining professionalism.
• Ability to push back when necessary to address inappropriate supply requests.

Desired Attributes:

• Resilient with the ability to thrive in ambiguous and complex situations.
• Strong performance under time pressure with excellent multitasking abilities.
• Skilled in stakeholder management to drive collaboration and achieve objectives.
• Curious mindset with a commitment to continuous learning and improvement.
• Detail-oriented with a systematic approach to prioritization and task management.
• Process-oriented mindset with a focus on achieving business objectives.

Join us in making a difference in the lives of patients worldwide. Apply now to be part of our dynamic team in the UK.