Supplier Relationship Manager - £85K - Watford

An exciting opportunity to join a multi-national entertainment business who are developing groundbreaking technology to improve customer experience and engagement, and with an ambition to build one of the UK's most diverse and inclusive working environments.

This role will play a pivotal part in the wider purchasing and procurement team, proving ongoing supplier management support.

As the Supplier Relationship Manager, you will be a key part of a greenfield environment, tasked with establishing and upholding best practices to cultivate positive relationships with suppliers throughout the Supply Chain.

Role Responsibilities

• Manage and improve supplier performance
• Lead, define and implement robust KPIs, Performance Measures and Service Credits for all significant contracts
• Ensure Supplier Performance Management is undertaken with regular supplier and stakeholder meetings.
• Ensure MI reporting is distributed for all suppliers through KPIs and Performance Measures
• Resolve Supplier Disputes and escalations
• Create and present dashboards including progress on Supplier Management and key actions
• Develop and poduce Supplier Performance Management Dashboards
• Be the point of contact for supplier management queries and issues

Experience

• Experience of procurement supplier/contract management, with experience managing relationships with blue-chip and SME suppliers
• Experience working with marketing vendors/suppliers
• Relationship Management with key suppliers
• Experience of delivering process improvement in a complex environment
• Experience undertaking and concluding difficult commercial conversations with stakeholders
• Be in commutable distance to Watford (2 days per week in office)
  
  If interested, please apply asap and any questions, email claire.shipman@1st-executive.com